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Solution:Īdobe Acrobat Reader 6.0: Edit> Preferences> Internet> make sure the Display PDF in Browser box is not checked. You received the error message "Adobe Reader could not open 'filename.pdf'" because it is either not a supported file type or because the file has been corrupted (for example, it was sent as an email attachment and wasn't correctly decoded). In any Acrobat Reader program: File > Print > check the Print As Image box > OK Problem 5: "Adobe Reader could not open file" This is due to a post script error with your printer. You have successfully downloaded the pdf, can view it on your computer screen but are unable to print. Please go to the following website for detailed instructions: EN-US q262213 Problem 4: Unable to Print This is because there is a dependency with a plug-in for Adobe Acrobat while using Internet Explorer. You receive an error message that says "Error Locating Object Handler" while trying to download a document. Problem 3: "Error Locating Object Handler" Solution:Īdobe Acrobat Reader 5.0: Edit> Preferences> General> Options> Web Browser Options> make sure the Display PDF in Browser box is not checked.Īdobe Acrobat Reader 6.0 and newer: Edit > Preferences > Internet > make sure the Display PDF in Browser box is not checked. This is due to a problem with your web browser not opening. You received an error message containing "% PDF" or you have received a blank page while trying to download. Netscape: Edit> Preferences> Under Category on the left Advanced> Cache> click Clear Memory Cache Problem 2: Blank Page "%PDF" Internet Explorer: Tools> Internet Options> Temporary Internet Files> select Delete Files This may be because you do not have enough space in your temporary internet file folder to complete the download. You have selected to download a file and you receive a blank page with a "Done" message at the bottom of the browser. You may also want to read Adobe's more detailed troubleshooting tips.Additional support is available on the Adobe Reader Support Page ().You may also need to update your browser if you are using an older browser. If you are having trouble opening a PDF document, one of the first things to try is updating your Adobe Reader to the latest version.
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We've provided solutions for some common PDF issues below. The update fails and the logs show the following errors: AppsInUseSilentAbort A process is running that cannot be shut down by Setup.
#ADOBE ACROBAT READER UPDATE FAILED INSTALL#
If you cannot access a document in PDF format and there is no alternative version, please contact the agency or contact the webmaster for assistance. Ive tried to install the the update on two different test machines running Windows 7 Professional SP1 64-bit OS, 4GB RAM, Internet Explorer. Generally, you will find an alternative format is also provided for the document, such as Microsoft Word, HTML, or plain text.
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In order to view or print PDF documents, you need the free Adobe Reader. Some documents on are provided in PDF format.